Monday 8.30am to 6pm 

Tuesday 8.30am to 6pm 

Wednesday 8.30am to 6pm 

Thursday 8.30am to 6pm 

Friday 8.30am to 6pm 

We close daily from 12.30pm to 1.30pm

To request a routine appointment.

• Book an appointment online via the link at the top of this page
• Phone us Monday to Friday on 028 9016 4600 from 8:30am - 6.00pm
• Visit the surgery and speak with a receptionist. We are open Monday to Friday 8:30am -6pm

If you are unable to keep an appointment, please cancel promptly, so that the appointment may be offered to someone else.

The quickest way to cancel your appointment is using our online service. Online Services 

Alternatively you can telephone 028 9016 4600.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

When the Practice is closed a doctor is available for illnesses which require immediate attention.           

The doctor on call can be contacted for advice or a visit ,if necessary, through:

• Belfast Beldoc - 028 90 744 447
• Newtownabbey Dalriada - 087 0532 9024 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

Home Visits

Home visits are for those who are housebound and unable to leave their home. It is helpful if home visits are requested before 10am, so that the Doctors can plan their route to avoid having to return to the same area.

Please explain the symptoms to the Receptionist so the Doctor can assess the urgency of the visit. Home visits are usually done after the morning Surgery.

Please remember, a visit to the Surgery may be better than a home visit, as there is more equipment in the Surgery and more tests can be carried out there.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

We are an approved training practice for GP Registrars, and Medical Students for both Queen's University Belfast and University of Ulster Magee.

Teaching new GPs and medical students is an important part of our work.  Doctors will always ask your permission before the student or training doctor sits in on a consultation.

Patients may also be invited to attend student teaching sessions to discuss their case history. We are very grateful for your co-operation as it is very valuable teaching for the students.