Prescriptions

Repeat prescriptions can be requested in a number of ways:

• Call 9016 4600 - option 1 and follow the instructions for our new automated service.  This new answering machine service allows patients to leave repeat medication requests, keeping the main lines available for appointment bookings, test results, emergency requests or any other queries without being tied up by medication orders. 
• Online, via the link at the top of this page
• by using the ‘repeat prescription form’ available at the reception desk.

If you are on a number of different tablets it is helpful if they are all ordered at the same time.

If an urgent prescription is required please speak to a receptionist. The doctor may need to see you patient before issuing a prescription.

Please note: When ordering your repeat prescription by phone or by the repeat prescription form it is important in order for us to process your request safely we need the following information

• Medication name
• medication strength
• Your date of birth

Without these details there is the potential for mistakes. If this poses a difficulty you may still order your medication by speaking confidentially to one of our receptionists.

72 hours notice is required for a repeat prescription.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.